Terms and conditions of sale
These terms govern every purchase made in the R36S Plus shop: who the seller is, prices, payment, delivery, returns and guarantees. They add to your consumer rights and never reduce them.
These terms apply to every order placed in the shop.
Seller, product and price
Sales are concluded with ANIMOUF LLC, a limited liability company registered in Wyoming, USA, EIN 35-2960474, with its registered office at 30 N Gould St, Ste R, Sheridan, WY 82801, USA. R36S Plus is the name of this independent shop: it is not the manufacturer of the console and not an official brand store.
The shop sells the R36S Plus: a square 4-inch 720 x 720 screen, built-in 2.4 GHz Wi-Fi, with features depending on the installed system, and a 64 GB microSD card, for £65.00 including taxes and customs duties. Five colours are offered: yellow, white, black, purple and lake blue, and the shade may vary by batch. The 128 GB version is not on sale: its availability is being confirmed with the supplier.
Ordering, payment and delivery
You choose your colour, check your cart and confirm your order. The delivery country is checked before payment. Payment is made on Stripe's secure checkout page, so your card details never reach our site. Your order is confirmed by email once payment has gone through.
Delivery is free, with no minimum, to the countries listed on the Delivery page. Your order is dispatched within 24 to 72 business hours after payment, then delivered in 5 to 10 business days depending on the destination. A tracking number is sent to you by email as soon as the parcel is dispatched.
Returns, guarantees and customer service
You have 30 calendar days from receipt for a satisfied or refunded return, under the conditions set out on the Returns page. This offer does not replace your 14-day cancellation right under the Consumer Contracts Regulations 2013, nor your rights under the Consumer Rights Act 2015: goods must be of satisfactory quality, as described and fit for purpose.
For any question or complaint, email contact@r36s-plus.com: customer service replies within 24 business hours. Any dispute is handled first by customer service. These terms apply without prejudice to the mandatory consumer protection rules of your country of residence, which continue to apply in full.
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