Shipping your console
Shipping is free, with no minimum purchase. Your order leaves within 24 to 72 business hours after payment, and a tracking number is sent by email. Taxes and customs duties are included in the price.
These shipping terms apply to every order placed on the shop.
Countries we ship to and shipping costs
Shipping is free, with no minimum purchase, to the following countries: United States, United Kingdom, Brazil, France, Germany, Spain, Italy, Belgium, Netherlands, Luxembourg, Austria, Ireland, Portugal, Canada, Australia, Mexico and Switzerland. You pay no extra shipping fee at checkout, whichever of the five colors you choose: yellow, white, black, purple or lake blue.
A version of the site in your language or for your country does not by itself mean that delivery there is validated. The destination country is checked before payment. If your address is outside this list, we cannot confirm delivery. For any question, write to contact@r36s-plus.com and we will answer within 24 business hours.
Dispatch and delivery times
Your order is prepared and dispatched within 24 to 72 business hours after payment is confirmed. Business hours exclude weekends and public holidays. This preparation time comes on top of transit time, so keep it in mind if you are giving the console as a gift for a specific date.
Once the package has left, delivery takes 5 to 10 business days depending on the destination. This time frame depends on the carrier and on the formalities specific to each country. We would rather give you a realistic range than a precise date we could not guarantee.
Package tracking, taxes and customs
As soon as your order ships, you receive an email with your tracking number. It lets you follow the package all the way to your address. If you cannot find this message, check your spam folder first, then write to us with your order number if the tracking information is still missing.
Prices are shown and paid in US dollars, taxes and customs duties included. In the countries we ship to, you have nothing extra to pay the carrier when the package arrives. The amount you pay at checkout on Stripe is the full total of your purchase, shipping included.
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