How we use your personal data

Who is responsible for your data and what we use

The controller of your data is the site's publisher (see the legal notice), which operates the R36S Plus shop. For any question about your data, write to contact@r36s-plus.com.

Your cart is stored in your own browser (localStorage). When you order, your name, shipping address, email address and order details are used only to ship the package, send you tracking information and provide customer service. This data is never sold and never used for advertising.

Stripe payment and reminder emails

Payment is processed by Stripe on a secure checkout page. Your card details never pass through our site and we have no access to them. Stripe applies its own privacy policy, which you can read on its website. After payment, you receive an order confirmation email.

If you leave a cart unfinished, we only write to you if you have given your explicit consent. In that case, you receive no more than three reminders. They stop as soon as you place your order or click the unsubscribe link. Data linked to these reminders is deleted after 30 days.

Cookies, retention and your rights

The shop uses no advertising cookies. Order data is kept for as long as needed to fulfill the order, provide customer service and meet our legal obligations. It is not kept longer than these purposes require. We do not sell your personal information.

We measure the site's audience with Google Analytics 4 (Google Ireland Limited), using Google's consent mode (Consent Mode v2). A banner offers you two buttons of the same size: Accept and Decline. In the European Union, the United Kingdom and Switzerland, measurement cookies are refused by default and are only set after you click “Accept”; elsewhere, they are active by default and you can refuse them from the banner. Without your consent, no cookie is set, but Google may receive technical signals without cookies. We measure visits, product views, adding to cart, starting checkout and purchases (amount, currency and the reference of the Stripe checkout session); no card details or email address are sent to Google, and this measurement data is kept for 14 months. Your choice is saved in your browser (local storage) and you can change it at any time with the “Cookies: change my choice” button at the bottom of this page.

Depending on your state of residence, privacy laws such as the California Consumer Privacy Act (CCPA) may give you rights over your personal information, for example the right to know what we hold, to correct it or to have it deleted. You can make any request about your data by writing to contact@r36s-plus.com, and we will answer it.